By submitting the form, I agree with processing of personal data
Personal Data Administrator – the controller is a company which determines the purpose and means of the processing of personal data:
Callservis, sro with its registered office at Budovateľská 44 / F, 080 01 Prešov, ID number 500 699 34
The person concerned – buyer, applicant for newsletters
- List of personal data processed by the controller:
Basic identification data – name, address, date of birth (necessary if you want to take advantage of a discount or other benefit on the occasion of your birthday), address of residence (street, house number, postal code, city)
Contact details – phone number, e-mail address
Geolocation data – geolocation data from a web browser (this data can usually be used to recommend contacting the nearest intermediary or branch), IP address
We collect the personal data listed in the previous point directly from you. You state this personal data in the client contract / order, or you have stated it on other documents. Personal data may also come from publicly available sources, registers and records, such as the commercial register. Your personal data may also come from third parties who are authorized to handle it.
Purposes of the processing of personal data (personal data may not be further processed in a way that is incompatible with these purposes):
- fulfillment of the business purpose – issuance of a tax document, contacting the customer regarding the order, fulfillment of the contract (the data provided by you are necessary for the fulfillment of the contractual relationship and without their provision it is not possible to conclude a contractual relationship)
- marketing purposes – offer of products and services of the company (offers can be provided to you electronically, especially in the form of e-mail messages or messages sent to mobile devices via telephone number, via web client zone, in writing or in the form of telephone call, automated processing personal data in order to adapt the business offer to your individual needs, market surveys and customer satisfaction surveys of the products and services used). We profile your personal data based on your consent. We use automatic information systems, web applications or calculators for this purpose. Accordingly, we send you individualized reports and offers of products and services of our company. Automatic evaluation (profiling) of personal data will help us to better understand you and your needs, estimate future actions and adapt our products and services accordingly.
- Double-opt-in procedure – if you have provided an e-mail contact, after processing your data, you will receive another special confirmation e-mail from us. You will not receive promotional emails until you click on the link that contains the email.
The company has entrusted the person responsible for the observance of personal data protection (in case of questions, you can contact him at the e-mail address: info@callservis.eu
Intermediaries – our business partners / accounting firm, web hosting, administrative IT services, transport companies that may have access to your personal data, also comply with the rules of personal data protection and we have concluded a contract with them on personal data processing (list of intermediaries is available at request at the e-mail address info@callservis.eu
Public data such as administrative authorities, courts or law enforcement authorities will only be provided with personal data to the extent permitted by law.
Data protection at the operator: we take technical and organizational security measures to protect your data as much as possible from unwanted access. In addition to securing the operating environment, we use, for example, the encryption method in some areas (cardholder’s account, registration form on the website). The information you enter is then transmitted in encrypted form over SSL (Secure Socket Layer) to prevent misuse of data by third parties.
The data subject consents by his or her explicit and unconditional consent for the controller to process his or her personal data for the above purposes, during the above period and to the extent specified above. The person concerned has the right to withdraw his consent at any time. Withdrawal of consent shall not affect the lawfulness of the processing resulting from the consent prior to its withdrawal. The data subject is obliged to provide true and current personal data.
Right of access to data: You have the right to confirm whether or not personal data are processed and, if so, you have access to information on the processing, the categories of personal data concerned, the recipients or categories of recipients, the retention period and the right to information about your rights, the right to lodge a complaint with the Office for Personal Data Protection, information about the source of personal data, information on whether there is an automated decision and profiling, information and guarantees in case of transfer of personal data to a third country or international organization. You have the right to provide copies of the personal data processed.
Right of rectification: you have the right to have your incorrect personal data corrected or supplemented without undue delay, while correcting the data yourself or asking the controller to do so.
Right of erasure: you are entitled to request that your personal data be erased without undue delay, provided that the conditions set out in the GDPR are met (you have the right to erase, in particular, if your personal data are no longer needed for the purposes for which they were processed, or The right of erasure shall not apply, in particular where the processing of personal data is necessary for proving, asserting or defending the legal claims of the controller or third parties),
Right to restrict processing: in cases provided for in the GDPR (eg if you challenge the accuracy of personal data or the processing is not in accordance with the law or we no longer need personal data for specified purposes, but need it to prove, assert or defend legal claims) you have the right to request that we restrict their processing
Right to data portability: in the cases specified in the GDPR (ie if personal data have been processed by automated means on the basis of a contract), you have the right to obtain the personal data provided, in a structured, commonly used and machine-readable format and to request that personal data have been transferred to another operator, you have this transfer of personal data directly from us to another operator, provided that this transfer is technically possible
Right to object: if the processing of personal data carried out on a legal basis is a legitimate interest under the GDPR, you have the right to object to such processing. We may not further process this data unless it demonstrates the necessary legitimate reasons for the processing which outweigh your interests, rights and freedoms, or the reasons for proving, asserting or defending our legal claims or third parties. You also have the right to object at any time to the processing of personal data which are processed for the purposes of direct marketing; where an objection to the processing of personal data under this sentence is made, the personal data may no longer be processed for such purposes
Right to revoke consent: if the processing of personal data is carried out on the legal basis of consent, you can revoke this consent at any time. Withdrawal of consent shall not affect the lawfulness of the processing of data which was based on the consent prior to its withdrawal.